What the staff have to say about us!

Supreme Home Care has recently undertaken a survey of staff and what they think of the company and their work. The survey was anonymous so staff could say what they wanted. Here are a few of their comments about what it’s like to work for us;

• Excellent training!
• Training given is to a high standard
• I work to the Company Policies and procedures and this allows me to work safely
• I feel confident in the work place as a whole
• Standards are high, the care teams work closely together to support each other as much as possible and any concerns are dealt with quickly and efficiently. The training is regularly updated. All staff complete refresher course. Very reliable.
• I am motived to deliver a high standard of care because as a Company, we strive to be the best
• The Senior team are very supporting. They guide and listen.
• Response is very quick. If I voice a concern my seniors and managers get in touch straight away, as soon as they have the message and they give me good advice.
• Support Plans contain a lot of detail about the person personally as well as their care needs which helps to build a relationship with them
• I get feedback following my concerns
• I feel I support all my clients and provide good support in listening and making sure needs are met.
• We are always listening to clients and always trying to resolve the problems as quickly as we can so clients get the best possible care
• Clients always come first
• I must admit I have always found Supreme Home Care very understanding; I can talk to who I wish to. I am very happy with my job and it’s a pleasure to work for Supreme Home Care
• At staff meetings it is always discussed about what we can do better as a Company.
• If I need to speak to Amy or a senior about a concern or problem its usually always sorted out within a few minutes. I can carry on with supporting my clients with good advice and choice.
• We have an open office and we are able to go anytime to talk about anything.
• Regular meeting on induction period are great. The allow you to build a positive relationship with all.