Supreme Home Care is working hard to achieve a nationally recognised Investors in People award.
Jacky Earnshaw the Director of Care explained ‘The reputation of our Home Care Service relies on the quality of our staff. Our aim is to have well trained and qualified staff who feel competent and confident to provide care to our clients. The Investors in People award focusses on how we involve and support our staff.’
Supreme Home Care will need to demonstrate that is meets 39 standards ranging from involving staff in business planning to ensuring staff are well trained. ‘The inspectors will want to talk to members of staff as well as managers.
The inspection concentrates on staff and customers, not just what the managers say and think’ says Sue Robson, the Business Director ‘That is one of the reasons why we have chosen to seek an Investors in People award, we are looking forward to someone from outside the company coming to look at what we do’.