Supreme Home Care Ltd

Tel: 01952 216700
Email: office@supreme-homecare.com

Privacy Notice

Purpose for holding data

We process personal information to enable us to provide care to our clients in their own homes, support and manage the employment of our staff , to promote our services; maintain our own accounts and Company records.

Lawful basis for processing data

At initial assessment Supreme Home Care asks clients to give clear consent for the Company to hold personal data for the purpose of providing care.

At appointment, new staff are asked to sign their Terms of Engagement which (amongst other things) give consent to hold and process personal data for the purposes of managing and administering their employment by the Company.

The Company is required through contracts with Local Authorities to hold, process and share personal data about clients and staff. The Company has individual contracts with its private clients. They give consent to the Company to hold personal data for the purposes of providing care and administering the contract.

Supreme Home Care is required by law to be registered with the Care Quality Commission. It is required to share personal data with CQC for the purpose of assuring the quality of care being delivered.

Supreme Home Care holds personal data about clients in order to be able to keep them safe and ‘protect their life’ as part of the care being delivered to them.

Supreme Home Care holds special category data for the purposes of assessing the working capacity of employees and for the provision of social care service to clients.

Supreme Home Care holds data about any criminal convictions or offences that have been committed by staff for the purposes of assessing their suitability for employment as required by the CQC.

How we intend to use personal data

Data Retention

Supreme Home Care retains personal information in accordance with CQC and other legal requirements;

Staff personnel records are held for 3 years after the last entry.

Rotas are held for 4 years

Clients records are held for 8 years

Paper records are then securely shredded.

Electronic records are deleted

Data Controller

Supreme Home Care  does not have a formal Data Protection Officer.  The Data Controller for Supreme Home Care is the Managing Director who can be contacted at office@supreme-homecare.com 01952 216700.

Your rights

The law provides the following rights for individuals

  • The right to be informed
  • The right to access
  • The right to rectifications – should data be inaccurate or incomplete
  • The right to erase – where there is no compelling reason for its continued processing.
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • (Rights in relation to automated decision making and profiling)

You also have the right to withdraw consent to the Company to hold you data at any time

You also have the right to lodge a complaint with a supervisory authority

Requests for access to personal data should be made in writing. They will be dealt with free of charge and within one month of receipt.